About ProMinent North America
ProMinent Fluid Controls, part of the global ProMinent Group, offers the highest quality metering pumps, disinfection systems, polymer preparation systems, metering systems for solids, instrumentation, and custom-designed systems in the US and Canada. The ProMinent Group has more than 3,000 employees, over 50 sales and service locations, and 12 production sites worldwide. With over 60 years of experience, our expertise and wide range of products position us as your reliable solution partner for the treatment of water across North America.
Our Locations
ProMinent North America is part of the global ProMinent Group, headquartered in Heidelberg, Germany. In North America, we have offices in Guelph, Canada, and Pittsburgh, USA, providing local sales, service, and support for customers in both countries.
Heidelberg, Germany (Headquarters)
Germany
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Pittsburgh, USA (Regional Office)
United States

Guelph, Canada (Regional Office)
Canada

Our Advantage
ProMinent integrates a full suite of capabilities to ensure your system operates at peak performance specific to your application. From in-house design and manufacturing that delivers high quality control, to in-field support and training that keeps your system producing reliable results. You can count on ProMinent as your partner throughout your system’s entire life cycle.
USA Headquarters


In-House Capabilities
Aftermarket Support
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Standard & Custom System Design and Engineering
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Custom Sensor Panel Fabrication and Testing
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Component and System Manufacturing
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Factory Testing and Certification of all Systems
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Large Inventory of Parts and Components
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Service Support: Phone, On-site and/or Start-Up
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Maintenance, Repair and Troubleshooting of Equipment
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Training: Certified Service Partner, Operational, Maintenance, General Product
Our Capabilities
Engineering and Design
Full 3D modeling, P&ID development, and BOM accuracy
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Local manufacturing means faster response times, shorter lead times, and easier coordination.
Designed to support EPC projects across North America.
In-House Manufacturing in USA and Canada
Complete Product Line Solutions
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Chemical Feed Packages – Designed with Diaphragm, Peristaltic/Hose Pumps and/or Process Metering Pumps
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Polymer Systems – Both Liquid and Dry Polymer Activation
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Dry Feed Systems – Bulk Bag Emptying, Screw Feeders, PAC Metering, Calcium Hypochlorite Feeders
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Measurement & Control Packages – Analyzer Packages for Monitoring most any Water Treatment Parameter
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Disinfection Systems – UV, Ozone, Chlorine Dioxide, and On-Site Chlorine Generation
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Technical Assistance and Startup Support
When you choose our Technical Assistance and Startup Support, you’re tapping into a network of skilled technicians across North America who are dedicated to ensuring your project operate flawlessly.
Our staff includes:
Sales Engineers, Mechanical Engineers, Field Service Technicians, Certified Channel Partners, Electrical Engineers and PLC Programming Engineers.
Training
We prioritize your team's growth through specialized training. Our commitment extends beyond the project to ensure your team is fully equipped to operate and maintain our systems effectively. We support your venture with tailored training solutions designed for long-term success.

Certifications and Accreditations that Matter

Our Values
But it’s not just about technology, it’s about people. Our values guide everything we do:
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COMMUNITY – We value every individual and build strong relationships
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GROWTH – We empower success for our customers and our team
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SERVICE – We go above and beyond, every time
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QUALITY – We stand behind every product we make
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EXCELLENCE – We do the right thing, the right way

ISO 9001:2015
Quality Management

NSF/ANSI 61 & 50
Potable & Process Water Compliance

UL / CSA
Electrical Safety Standards

CE Marking
International Export Readiness

ATEX/FM/CSA
Hazardous Area Compliance

PE/P.ENG.
Stamped Drawings & Code Compliance

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